Frequently Asked Questions
Are these real crystals?
Yes. Every bead is natural crystal — not glass, not resin. Sourced directly from Donghai, China.
What size beads do you use?
Our standard bracelets use 8mm beads — substantial enough to feel, comfortable for daily wear.
How do I care for my bracelet?
Avoid prolonged water exposure. Store in the included pouch. Cleanse under moonlight. Elastic cord loosens naturally.
Do you ship internationally?
Yes! Worldwide shipping from China. Delivery typically takes 10-20 business days.
What is your return policy?
Not satisfied within 30 days? Contact us for replacement or refund.